Effective Date: March 2026
Orders may be cancelled within 24 hours of placing the order, provided the order has not been shipped or entered the production stage.
Since many of our posters are printed on demand, once production begins, the order cannot be cancelled.
To request a cancellation, please contact us at support@posterboys.store with your order ID.
Many of our products are made-to-order or personalized. Custom or personalized posters are non-refundable and non-returnable, except in cases where the product arrives damaged or incorrect.
Custom orders must be paid in full at the time of purchase.
We accept returns or offer replacements only in the following cases:
To request a return or replacement, you must notify us within 48 hours of delivery and provide clear photos of the product and packaging.
Requests submitted after 48 hours of delivery may not be eligible for return.
Once your return request is approved, we will guide you through the return process. Depending on the case, we may offer:
Refunds, if approved, will be processed within 5–7 business days.
Delivery timelines may vary depending on product availability and location. In-stock items are typically dispatched faster. Print-on-demand products may require additional production time before shipping.
We partner with trusted logistics providers such as Delhivery for delivery across India. Delivery times may vary based on destination and courier performance.
For any cancellation or return-related queries, please contact:
support@posterboys.store